Austin Urogynecology Team



    Caroline, Practice Manager, has been in medical management for over 20 years. She encourages communication with our team enabling our practice to meet the needs of our patients. As Practice Manager she is always looking for ways to enhance our office policies and procedures to ensure the practice is running efficiently and effectively. Patient satisfaction is her priority.


    Carol is the surgery and benefit coordinator for Dr. Shashoua, taking care of a patient’s needs for their upcoming surgery. Carol also assumes the role of assistant Practice Manager. She has been at the practice since inception and has always been the glue that keeps the team together. She is our interface with insurance companies, manages billing, and fills in as Practice Manager when Caroline is out of the office.


    Marissa has worked as a medical assistant since 2013. Her background is in general urology and she is excited to expand her skills into the field of urogynecology. Marissa loves working with patients to provide patient education, excellent pre and post-operative care and in performing urodynamics bladder studies. Marissa is also attending school to obtain a degree in nursing.


    Laura has worked in the field of urology for seven years. She is responsible for direct patient care assistance for the doctor. As the Medical Assistant, she is responsible for ensuring the efficiency of the direct medical examination process and provides verbal and written education to the patient regarding their condition. Additionally, Laura performs direct support for urological procedures performed onsite. Laura has 9 years of experience as a Medical Assistant in private practice.


    Maranda is a patient advocate. She is a very motivated individual who enjoys coaching others to achieve their goals. Customer service and patient satisfaction are her daily goals. She believes in a team concept and works daily to achieve excellence in her work. She enjoys greeting and assisting patients with a beautiful and friendly smile. She volunteers for Blue Santa and is actively involved with numerous assisted living facilities with her family to provide joy, laughter and companionship.
  • MARY


    Mary joins Austin Urogynecology with numerous years of customer service experience. She is bilingual and is an advocate for our patients with a language barrier. She has worked in direct patient care and now is concentrating on the administrative assistant aspect of her medical career. She prides herself on greeting patients with a smile, and makes them feel welcome the minute they come through the door. She enjoys a fast paced office and excels at communication with patients. Excellence and efficiency are descriptions that define her daily activities. She loves spending quality time with her family and enjoys taking road trips.