Austin Urogynecology Team

  • Practice Manager

    Practice Manager

    Grace is the Practice Manager for Austin Urology Institute and Austin Urogynecology. She brings more than 20 years of human capital leadership and accounting experience in the Austin marketplace. She strives for excellence and encourages communication with our team to meet the needs of our patients. Her education (so far) has earned her three degrees, including a Bachelor of Science in Education from the Clinch Valley College of the University of Virginia, and a Bachelor of Science in Human Resource Management from Columbia Southern University. Grace also spent seven years serving our country in the United States Army. Her passions include time with my family and friends, continuing her education, meeting new people and active on different tennis leagues.


    Carol is the surgery and benefit coordinator for Dr. Shashoua, taking care of a patient’s needs for their upcoming surgery. Carol also assumes the role of assistant Practice Manager. She has been at the practice since inception and has always been the glue that keeps the team together. She is our interface with insurance companies, manages billing, and fills in as Practice Manager when Caroline is out of the office.


    Marissa has worked as a medical assistant since 2013. Her background is in general urology and she is excited to expand her skills into the field of urogynecology. Marissa loves working with patients to provide patient education, excellent pre and post-operative care and in performing urodynamics bladder studies. Marissa is also attending school to obtain a degree in nursing.


    Laura has worked in the field of urology for seven years. She is responsible for direct patient care assistance for the doctor. As the Medical Assistant, she is responsible for ensuring the efficiency of the direct medical examination process and provides verbal and written education to the patient regarding their condition. Additionally, Laura performs direct support for urological procedures performed onsite. Laura has 9 years of experience as a Medical Assistant in private practice.


    Maranda is a patient advocate. She is a very motivated individual who enjoys coaching others to achieve their goals. Customer service and patient satisfaction are her daily goals. She believes in a team concept and works daily to achieve excellence in her work. She enjoys greeting and assisting patients with a beautiful and friendly smile. She volunteers for Blue Santa and is actively involved with numerous assisted living facilities with her family to provide joy, laughter and companionship.
  • MARY


    Mary joins Austin Urogynecology with numerous years of patient care experience. She is bilingual in Spanish and English. She has a passion for the care of others and enjoys working closely with our patients as a patient coordinator. She loves to spend quality time with her children and take road trips.